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PRIVACY POLICY
EV Mallorca Property SL makes available to you through the website https://www.simplementemallorca.com/ the present privacy policy with the aim of informing you, in detail, about how we treat your personal data and protect your privacy and the information you provide us with. If we make any changes to this policy in the future, we will notify you via the website or by other means so that you can be informed of the new privacy conditions that have been introduced.
In compliance with Regulation (EU) 2016/679, General Data Protection Regulation and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, we inform you of the following:
Data Controller
Identification: EV Mallorca Property SL
TAX ID: ESB57524498
Address: C/Marqués de la Fontsanta 45ª, 07320, Santa Maria del Camí, Balearic Islands, Spain
E-mail: maya.deutsch@engelvoelkers.com
Website: https://www.simplementemallorca.com/ (hereinafter, ‘the portal or website’)
For what purpose do we process your personal data?
EV Mallorca Property SL collects and processes your personal information in general in order to manage our relationship with you, the main purposes for which we have identified the following:
– Management of the information contained in this website.
– To channel requests for information, suggestions and complaints that you may send us.
– Management and publication of blog comments.
How do we collect your information?
We collect your personal information through different means:
Contact: to send information about the query made (name, surname and email), obtaining the corresponding legitimacy through the pre-contractual relationship of the parties;
Comments on the blog: to manage and publish these comments, publicly, on the web portal (name and email), obtaining the corresponding legitimacy through the consent of the owner of the data.
You will always be informed at the time of collection by means of informative clauses about the data controller, the purpose and legal basis of the processing, the recipients of the data and the period of conservation of your information, as well as the way in which you can exercise your rights regarding data protection.
In general, the personal information we process is limited to identification data (name and surname, and e-mail).
User responsibility
By providing us with your data through electronic channels, the user guarantees that you are over 14 years of age and that the data provided to EV Mallorca Property SL are true, accurate, complete and up to date. To this effect, the user confirms that he/she is responsible for the veracity of the data provided and that he/she will keep said information suitably updated so that it corresponds to his/her real situation, taking responsibility for any false or inaccurate data that he/she may provide, as well as for any damages, direct or indirect, that may arise.
How long do we keep your information?
We will only keep your information for the period of time necessary to fulfil the purpose for which it was collected, to comply with the legal obligations imposed on us and to meet the possible liabilities that may arise from the fulfilment of the purpose for which the data was collected.
If at any time we have collected your data to address you as a potential user of our blog or to respond to a request for information made by you, such data will be retained for a maximum of 6 months from its collection, and will be deleted after that period if no contractual relationship has been formalised or at the time you so request.
In any case, and as a general rule, we will keep your personal information as long as there is a relationship that binds us or you do not exercise your right of deletion and/or limitation of processing, in which case, the information will be blocked without being used beyond its conservation, while it may be necessary for the exercise or defence of claims or any type of liability that may arise that has to be attended to.
To whom do we share your information?
In general, we do not share your personal information, except for those transfers that we must make on the basis of legally imposed obligations.
Although it is not a transfer of data, in order to serve you, it may be that third party companies, acting as our suppliers, access your information to carry out the service we have contracted from them. These third parties access your data following our instructions and without being able to use it for a different purpose and maintaining the strictest confidentiality.
Likewise, your personal information will be at the disposal of the Public Administrations, Judges and Courts, for the attention of possible responsibilities arising from the processing.
International data transfers
We have agreed with our suppliers that, for the provision of the contracted service, they will make use of servers located in the EEA and if, in the future, we need to make use of servers located outside the EU territory, appropriate measures will be adopted, which will be incorporated into this Privacy Policy, guaranteeing that adequate guarantees are in place.
What are your rights in relation to the processing of your data and how can you exercise them?
Data protection regulations allow you to exercise your rights of access, rectification, erasure and portability of data and to object to and restrict the processing of your data, as well as not to be subject to decisions based solely on automated processing of your data, where applicable.
These rights are characterised by the following:
– Their exercise is free of charge, except in the case of manifestly unfounded or excessive requests (e.g. repetitive nature), in which case EV Mallorca Property SL may charge a fee proportional to the administrative costs incurred or refuse to act.
– You can exercise your rights directly or through your legal representative or volunteer.
– We must respond to your request within one month, although, taking into account the complexity and number of requests, the deadline may be extended by a further two months.
– We are obliged to inform you about the means of exercising these rights, which must be accessible and without being able to refuse you the exercise of the right on the sole ground that you choose another means. If the request is made by electronic means, the information will be provided by electronic means where possible, unless you ask us to do otherwise.
– If we do not act on the request, you will be informed, at the latest within one month, of the reasons for our failure to act and the possibility to complain to a supervisory authority.
In order to facilitate the exercise of these rights, we provide you with links to the application form for each of the rights:
Formulario ejercicio del derecho de acceso
Formulario de ejercicio del derecho de rectificación
Formulario de ejercicio del derecho de oposición
Formulario de ejercicio del derecho de supresión (derecho “al olvido”)
Formulario de ejercicio del derecho a la limitación del tratamiento
Formulario de ejercicios del derecho a la portabilidad
Formulario de ejercicio a no ser objeto de decisiones individuales automatizadas
To exercise your rights we offer you the following means:
In both cases, you must prove your identity by enclosing a photocopy or, where appropriate, a scanned copy of your ID card or equivalent document in order to verify that we are only replying to the interested party or their legal representative, in which case you must provide proof of representation.
Likewise, and especially if you consider that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may lodge a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.
How do we protect your information?
We are committed to protecting your personal information.
We use reasonably reliable and effective physical, organisational and technological measures, controls and procedures aimed at preserving the integrity and security of your data and guaranteeing your privacy.
In addition, all staff with access to personal data have been trained and are aware of their obligations in relation to the processing of your personal data.
In the case of the contracts we sign with our suppliers, we include clauses requiring them to maintain the duty of secrecy with respect to the personal data to which they have had access by virtue of the assignment, as well as to implement the necessary technical and organisational security measures to guarantee the permanent confidentiality, integrity, availability and resilience of the systems and services for the processing of personal data.
All these security measures are regularly reviewed to ensure their adequacy and effectiveness.
However, absolute security cannot be guaranteed and no security system is impenetrable so, in the event that any information under our control and subject to processing is compromised as a result of a security breach, we will take appropriate steps to investigate the incident, notify the Supervisory Authority and, where appropriate, those users who may have been affected to take appropriate action.
